250 Reviews Found
Business Response
Hi Prentice, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
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Business Response
Hi Nichelle, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
PĆ©sima llevĆ© mi camioneta revisar me la retuvieron por cuatro dĆas No le arreglaron nada y no me dieron fecha para poder darme una respuesta yo pedĆ un cambio de vehĆculo porque es un defecto de fĆ”brica no me dan respuesta de nada y no me dieron fecha para poder arreglarme mi camioneta
Maricela J.
HOUSTON
Business Response
Hi Maricela, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (281) 328-4377 so we may assist you in moving forward towards a resolution.
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Confirmed Service Customer
Brought my truck in for oil change they got it right in and got it back out in a reasonable time
Curtis C.
DAYTON
Business Response
Hi Curtis, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Service manager treated me like family. It doesnāt get better than that. Thank you!
Bradley M.
HOUSTON
Business Response
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I had an appointment at 2pm. I know I arrived at 1:30pm but I didnāt mind waiting. 2 hours later my Vehicle was ready if I hadnāt had to go to the counter to check the status of my vehicle. They did offer some recommendations but at that time I was tired of waiting for so long. I need to look for another Chevy dealership so I donāt have wait for so long. People have stuff to do instead of just āhurry up and waitā
Lee L.
HOUSTON
Business Response
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 328-4377 so we can work towards a resolution.
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Confirmed Service Customer
Everyone was professional and nice. When I initially brought my truck in and described the issue, the service guy knew immediately what the issue was. Glad it was identified and corrected immediately. Thank you Turner Chevrolet and to the men and women in the service department. Wishing you all a Merry Christmas and Prosperous New Years!
Mark S.
LIBERTY
Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
We love this dealership!!! From sales to service - they make you feel like extended family!! We have purchased at least 3 vehicles from these guys, and have ALL of our service done here!
Timi F.
CROSBY
Business Response
Hi there, thank you so much for your positive comments about Turner Chevrolet! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Greatest sales person and Dealership to ever do business with.
Wendy V.
CROSBY
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
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Confirmed Sales Customer
David worked with Todd, my son, to find me a Traverse that met my expectations! TJ was awesome during the test drive and buying process!
Betty A.
HOUSTON
Business Response
Hi Betty, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Turner Chevrolet and we hope to see you again.
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Confirmed Service Customer
I was agitated and about to be done with GM vehicles due to a dashboard warning reading " SERVICE ESC Ron Craft Baytown made it worse when I contacted them about the issue. (BAD and RUDE CUSTOMER SERVICE) Turner was patient when I contacted them and listened to me explain my situation. they diagnosed the problem and fixed it leaving me very happy. Thank you Turner Chevrolet Crosby Texas.
Cozroy W.
MOUNT BELVIEU
Business Response
Hi Cozro, your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! Have a fantastic day!
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Confirmed Sales Customer
As always the staff was friendly and inviting. On top of that, they are super informative. Great group that knows exactly what theyāre doing. This will always be my go to dealership.
Matthew M.
ROCHESTER
Business Response
Hi Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Turner Chevrolet! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
The battery was changed and a few other services were completed. When I asked about checking my sunroof as it's not opening, I was told that's a maintenance issue and a different department. Really? It's all a service, right? And whoever the office worker is showed no professionalism as she screamed questions from her office to the guys upfront instead of getting out of her chair and walking up there. She had no consideration for the customers waiting to be helped.
Melody W.
CROSBY
Business Response
Hi Melody, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Jimmy, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Turner Chevrolet and we hope to see you again.
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Confirmed Service Customer
Great experience as always. Love the free tire rotation too.
David M.
BAYTOWN
Business Response
Hi David, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Everyone was very nice & professional even though it took several hours for the oil change
Debra D.
CHANNELVIEW
Business Response
Hi Debra, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Not satisfied at all, terrible communication between staff and myself
Reyes G.
HOUSTON
Business Response
Hi Reyes, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding about your experience. Please reach out to us at (281) 328-4377 at your earliest convenience and we will do our best to resolve this with you.
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Business Response
Hi Twila, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
This was 500 mile oil change on a new a motor. The service was quick & easy
Paul S.
HOUSTON
Business Response
Hi Paul, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!