209 Reviews Found
Confirmed Service Customer
Have used dealership over the last 50 years in crosby.
Betty C.
CROSBY
Business Response
Hi Betty, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Macquline, we are so happy to read such a great review about Turner Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Our experience at Turner Chevrolet was very pleasant. Jason Dollar was very patient, knowledgeable and did not pressure us to rush into a purchase, he is one of the main reasons we chose to purchase our vehicle there the following day.
Judith S.
TOMBALL
Business Response
Judith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
The sales and finance team went the extra mile to provide us with a 100 percent satisfactory resolution to a hiccup from the service dept. There's a reason we keep coming back to Turner, and employees like this are the reason! Thank you again to Nick, AJ, and Frank for your outstanding customer service!
Timi F.
CROSBY
Business Response
Hi Timi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Alejandra, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Jeffery, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi David, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Real satisfied TRENT help us alot wit the process
Javier R.
PASADENA
Business Response
Hi Javier, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Krista, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
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Confirmed Sales Customer
Great dealership with great salesmen. Had a very easy deal and helped when help was needed.
Shannon E.
DAYTON
Business Response
Hello Shannon, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Lorraine, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I made an appointment a few days in advance, got there 10 minutes early and still had to wait 90 minutes for and oil change.
James S.
CROSBY
Business Response
Hello James, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (281) 962-9189 so we can understand your situation better in order to try and turn your experience around. Thank you, Turner Chevrolet
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Business Response
Hello Rosa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
We had a very pleasurable experience purchasing our new vehicle from Turner Chevrolet.
Kristy S.
CROSBY
Business Response
Hi Kristy, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!
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Confirmed Sales Customer
I was very pleased with the salesperson TJ Roberts he is the best. Thanks again TJ for your professionalism.
William H.
DAYTON
Business Response
Hi William, our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!
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Business Response
Hi Richard, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Business Response
Hi Henry, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Horrible customer service! Had to call multiple times to get an update on my truck. Was told Iļæ½ļæ½ļæ½d get a call back.. never did. When I did get to talk to someone they couldnļæ½ļæ½ļæ½t tell me what was wrong with the truck just said it was being looked at. They had the truck over a week. Finally I was told the truck was fixed that it was the tires were unbalanced. So I send someone to pick up my truck and at that time was told the tires were balanced on a machine but that it didnļæ½ļæ½ļæ½t correct the problem. So when i asked ļæ½ļæ½ļæ½ what does your diagnosis consist of ļæ½ļæ½ļæ½ I was just told ļæ½ļæ½ļæ½ well sir we looked at it ļæ½ļæ½ļæ½ and we have some quotes here for you new tires being the tires are the issue.( just trying to sale me somthing) NOT correcting the issue with my truck. They couldnļæ½ļæ½ļæ½t go into detail on what they did or didnļæ½ļæ½ļæ½t do to my truck while they had it but wanted to charge me 185$ for diagnosis fee that wasnļæ½ļæ½ļæ½t covered under warranty. I was lied to multiple times by the service advisor. Not very much knowledge in this service department and poor communication. This is the 2nd vehicle I have bought from Turner chevrolet and WILL BE THE LAST one I buy. I have sent quite a few people here to buy vehicles but will never do it again!
Slade T.
HANKAMER
Business Response
Hi Slade, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9189 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
When taking the negative wire off of the battery, the technician fumbled it and it blew a hole in the fuse block. The fuse block then had to be replaced.
Keith S.
Crosby
Business Response
Hello Keith, we regret to hear that your experience with us was not a more positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Turner Chevrolet (281) 962-9189
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Business Response
Hi Linda, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!