I have purchased vehicle���s over years and hadn't been a pleasant experience but at Turner Chevrolet in Crosby Tx it was amazing, excellent service. Mrs Debbie Fannin is professional and so kind can���t say it enough I would recommend everyone to go to Turner Chevrolet.
Service is usually exceptional but I was disappointed with the lack of communication and wait time on this service trip. I had an appointment, showed up early and still waited over an hour after appointment time for a oil change and tire rotation. Most of the time, get this done on a Saturday (very busy day) and never wait half the time.
Hi William, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 328-4377 when you have a chance. Thank you, and we look forward to hearing from you.
I have been going to this dealership since 2001 and when they keep my car more then 2 or3 days they all ways get me a rental or loaner car and this time I was with out a car for 10 days which I needed for my doctors appointments cause am a 88 year old Korea Veteran.
Hi Ellen, we are happy to hear you had such a positive experience with us. Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Sales guy was great but the finance didn���t really act like they wanted to work with us only ran through two banks and was getting way higher interest rates than expected going to work on refinancing it through someone else.
Hi Kevin, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.
They called up the warranty for me, told me the length of time the expected it to take. Finished 2 hours early and had everything waiting on me when I showed up. In and out , no issues. No hassles. That's why I like Turner Chevrolet
I scheduled an appointment for an oil change. When I arrived for my appointment I was told that there had been a mix up and that there would be a two hour wait for my scheduled appointment. I decided to wait as this was the only time I had to get it done. I love Turner and they always do a great job with my vehicle.
Jason was a pleasure to work with. He kept me up to date on the status of our truck and when we arrived he had it washed and ready to go. All our paperwork was ready for us and we were in and out quickly. The best car buying experience I've had yet.