Hello, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (888) 371-1563 at your earliest convenience and we will do our best to resolve this with you.
The service department is very unorganized.. they forgot to schedule me an appt to put a part in after ordering it. I had to call again and see when I can go get it done after being told I would get a call the week before. After said and done I went to pick up my car and the lady just handed me my keys, I didn’t even know where they parked my car so I went to look for it. Poor service.
Daniel, we sincerely apologize. We did hire a new cashier that week and she is currently in training. Parts are a week behind and we are trying to speed them up. Please call me 281-962-9180
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!