521 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Service department was very professional, Kind and got my vehicle back to me in a timely manner. Turner Chevrolet rocks!!
Randall W.
CROSBY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
They fixed my truck in no time at all. Gary Hays is amazing. He knew what was wrong and repaired it immediately. Thank y’all Turner Chevrolet.
David M.
BAYTOWN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
Was this review helpful?
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Justin our Salesman did an Awesome job in taking care of us.!!
Rita B.
LA PORTE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
Was this review helpful?
Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
My salesman, Scott Fannin, was one of the best I've had in a long time. Helpful, informative and not pushive.
Carroll B.
BAYTOWN
Was this review helpful?
Confirmed Service Customer
I brought my truck in for a DEF issue. My truck sat without being looked at for two days. I was not given a loaner vehicle even after asking for one. Once the truck was looked at, I was called and told the tank heater was not working correctly and that it would be replaced. I picked the truck up after 4 days and left for a trip that evening. 150 miles later, the same light and notice came on for a DEF issue. I was 150 miles away from home, over a weekend, so ended up having my speed limited to 55 before taking it to another dealer. The other dealership said nothing had been replaced and were not sure what had been done other than clearing a code. I have never had an issue with service at Turner, but I do not believe I will be returning.
Jeremy S.
HUFFMAN
Business Response
Jeremy Thank you for bringing this to our attention as we apologize about the experience you have had with us this recent timing. At the time of bringing your vehicle in for us to work on we did not have any loaners available to give out unfortunately and I know it took a couple days to see the issues with your truck but respectfully we were working on fixing the vehicles ahead of yours. We apologize about the issues happening away from home at the most inconvenient time but we can assure to you that we did not only look at tank reservoir but we did in fact replace it as well then after clearing codes we did a service bay test run on it. We hope you will allow us to take a look into this matter even more by bringing it back to us to see why the light came back on and in doing so we can also show you the part invoice that was replaced. Please reach out to us at (888) 371-1563 so we may assist you in moving forward towards a resolution. -Robbie Turner
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
This is my 3rd vehicle I purchased in the last 2 years from Turner and because everyone I met there are Great and honest people, that is why I am going back again to purchase another one!
Evangelos M.
CROSBY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Called day before needing an oil change and there was a nail in my tire. They were able to get me in at 2pm the next day. Dropped my car off at 12:25pm and they called at 1:10pm saying it was done. Excellent customer service.
April J.
CROSBY
Was this review helpful?
Confirmed Service Customer
Carolynn was very helpful from dropping off my vehicle to picking up a loaner and keeping me informed on the status of the repairs to my vehicle.
Bill T.
DAYTON
Was this review helpful?
Confirmed Service Customer
My experience with service has always been great. Friendly customer service and short wait time
Pat H.
DAYTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
Was this review helpful?
Confirmed Service Customer
The Service Department was great & made me feel very comfortable. The work was performed just as they said. I was very satisfied.
Michael H.
CROSBY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! Until the next time we meet, take care!
Was this review helpful?
Confirmed Sales Customer
It was the best environment easy to with everyone felt like home
Cody S.
DAYTON
Was this review helpful?
Confirmed Service Customer
Always polite, courteous, and makes you feel as if you count!!!
Charles T.
BAYTOWN
Business Response
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 371-1563 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Confirmed Sales Customer
best dealership I ever purchased from, wouldn't go anywhere else... great folks from sales to the shop, highly recommend Turner Chevrolet, David Mendez your GM top notch guy!!!!
Delmer B.
HOUSTON
Was this review helpful?
Confirmed Service Customer
Got a warning light on my truck, then, got an update as to what it was on my OnStar (MyChevrolet app). Called the shop, they were able to get me to drop off the truck.After the diagnosis, they took care of the emissions issue I had. Being I had the extended warranty, all got taken care of relatively quickly. All is good now in my Colorado.
Henry R.
HUMBLE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!