Customer Reviews

Great customer satisfaction!!!

Our visit was handled extremely professional and the staff went above and beyond to make us feel comfortable and happy. Special shout out to Mark Villarreal for making are dreams come true.

My Salesperson, Debra Fanning was great, so these comments are not directed at her. I was extremely satisfied with the process/negotiation up until the point where I signed the paperwork for the purchase. After negotiating and signing a paper that said my payment would not exceed $510, I never received any final figures until I saw the finance person. The payment was over $510, it was $514 and although that may not seem like a lot, it was the principal of the whole deal. Also, when I got home and had an opportunity to review the paperwork better, I noticed that the amount that was given to me for my trade had been reduced by $1000!! What! I had offered to put a few thousand down to reduce the monthly payment and now I see what was done- I was bamboozled! They took the $3000 and manipulated it to make the total price paid and the amount for my trade less to give the dealership more!! That is dishonest and deceitful, bordering on fraudulent. I will not be back to this dealership for anything. Not service, not accessories and certainly not to buy a vehicle ever again. Dishonest and misleading, not all especially Debbie my salesperson as she was great, just a few of the employees.

Very helpful, courteous and respectful of my situation.

The dealership was nice and clean, I was greeted at first sight, every one was courteous and helpful. And the service was surprisingly very fast. I am glad we bought our vehicles from Turner. Thank you for such excellent service.

very professional , great service department.

We really appreciated the customer service experience. From the initial contact to the finalization of the deal. Everyone was professional and courteous. Leon was great, and from here on we will recommend our family and friends to Turner Chevrolet.

Ladies smoking in office and by entry doors ... MAJOR issue!!!

Very respectful Staff waiting time was under 4 hours..

Excellent Service. Very little time spent waiting for my vehicle to be maintenanced.

Have Always had a good experience.

Caroline is a true professional and always treats me with respect. She is up front with costs and issues, I am never disappointed. Chevrolet should consider using Caroline to train service writers across the country. She just plain gets it. Caroline is Truly Turner Chevrolet's Customer Service King.

Excellent people service, n Carolyn over Service Department Thankyou from Bottom of My Heart ♥️

Carolyn is always friendly, knowledgeable, and efficient. My Tahoe was in and out quickly. I LOVE Turner Chevrolet. I've been buying my vehicles from David Mendez for 20 + years and have roots in Crosby. Highly recommended!

Vehicle was taken in for scheduled preventative maintenance. Staff was courteous and service expeditious.

I was not pressured and I got the monthly payments I wanted.

Service members were friendly. Didn't take long .

great experience

Friendly sales staff. Nick Pantoja was very friendly, knowledgeable and patient in helping me through the process and purchase of my new vehicle. I'm am extremely satisfied with my experience and purchase with Nick and Turner Chevrolet/Crosby Texas.

The staff in the service dept. Cant be beat. They are knowledgeable and ver helpful everytime i need repairs or service.