428 Reviews Found
Business Response
Hi Jose, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
I drove over 400 miles to purchase my 2500 HD at Turner Chevrolet. My wife drives a 2016 Suburban that we also purchased at Turner Chevrolet. We have always been treated like family and will continue to always bring my business to Turner. Thank you SO much for treating us so well, it was a blessing to spend our Saturday morning with you!!
Richard S.
FAIRHOPE
Business Response
Hi Richard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very horrible experience. Took a LONG TIME (over 3 hours) for an oil change that was scheduled for a certain time. Will NOT recommend this place.
Jaime S.
BAYTOWN
Business Response
We sincerely apologize. We encounter needed updates on certain vehicles and occasionally the appointments ahead of you may require an Update or Recall performed. We will try our best to do better.
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Confirmed Service Customer
Nothing but "KUDOS" to the entire department for excellent service.
Henry E.
CROSBY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Sales Customer
I was treated with respect and answered all my questions satisfactory.
Armando V.
HOUSTON
Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Nick was keeping me informed about my traverse that was being transported from the manufacturer to the shipyard then to the dealership. Excellent customer service from Nick to Marc!
Danae T.
BEAUMONT
Business Response
Hello Danae, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
Some are the greatest peoples that I know that work in your service area. They went out of that way to make sure everything was perfect.
Helen W.
LA PORTE
Business Response
Hi Helen, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
I have been going there since I 1st purchase my car . The customer service that they used to have on the service dept was great . The customer service when I drop off car and pay are not good . This is the 2nd time I go after Shelby quit and the customer service of one great one can make the difference in a business . Not to mention how annoyed the lady I give the keys to drop off the car seemed when I asked her if my car got checked for certain things .
Cruz G.
CROSBY
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 328-4377 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi Herman, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello Leticia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone was really nice and knowledgeable well done
Donald C.
Dayton
Business Response
Hello Donald, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I always bring my car here to have my oil changes and any repairs done. I dislike the fact that if one of your technicians miss threads a screw in the oil pan and you have to drill it out to change my oil upon my next return that I should have to pay for his mistake.
Arlene A.
Mont belvieu
Business Response
Hi Arlene, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 328-4377 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi Debra, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Came in with a perfectly fine vehicle, only to later have a check engine light come on,which has never been on before prior to the service that was provided
Louis P.
DAYTON
Business Response
Your Repair Order showed the light was on before you arrived. We mentioned it to you and had appointment set for 5/2/2022. We will look into it. Turner Chevrolet
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Confirmed Service Customer
They were very prompt, courteous and professional as always. I have another vehicle that is not a Chevrolet and when I take it in for service to their dealership and I always have a very long wait. But not at Turner Chevrolet. It is great!
Lloyd M.
DAYTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Frank, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
Unexplained. Unwilling to help me in question with technician. They got problems. Keith Blair
Keith B.
HIGHLANDS
Business Response
Mr. Blair, this is David Mendez with Turner Chevrolet. We did do the Airbag Recall for you as requested. You had other lights on that had other issues on the 2009 Silverado as well, the Service Manager offered to look at it for you. We ask that you call us at 281-962-9180 to further discuss please. Regards, David Mendez Turner Chevrolet
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Confirmed Service Customer
Jordan (in the service department) was very professional, patience and helpful. The gentlemen from the shop was helpful also. At the end of the day thanks to the whole staff. -- Ms. Tayloar
Shelia T.
HOUSTON
Business Response
Hello Shelia, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
Came in Saturday morning and they took my auto quickly and did the oil change and I was out in 45 minutes. What a beautiful experience in a dealership !!!!!
Santos M.
HOUSTON
Business Response
Hello Santos, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet