329 Reviews Found
Confirmed Sales Customer
Amazing service from the entire team. The best buying experience I've ever had.
Heath S.
BAYTOWN
Business Response
Hi Heath, thank you so much for your positive comments about Turner Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello Darin, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The communication was great, from ordering the vehicle the way that I wanted it to walking out the door with deal complete.
Joshua A.
SEABROOK
Business Response
Joshua, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi Felix, your satisfaction is our top priority. We're looking forward to your next visit with us!
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Confirmed Service Customer
Messages were given to my service person to call me and give me an update on service on my car that was to be finished on Wednesday 13 and he did not call me back. The car was not ready on the 13th. I called back on Thursday the 14th and he still did not call me back that morning.
Harold S.
HOUSTON
Business Response
Hello Harold, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Absolutely the best experience buying a car, anyone can have. They worked with me with any issues that came up and made the process extremely easy and stress free.
Lisa W.
KATY
Business Response
Hello Lisa, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!
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Confirmed Service Customer
Really quick service very professional and keep me updated what was going on
Dustin P.
COVE
Business Response
Hi Dustin, your satisfaction is our top priority. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Great team of professionals. Highly recommend their sales and service.
Tracy L.
CROSBY
Business Response
Hi Tracy, thank you for taking the time to leave a review for us at Turner Chevrolet. We're happy we could meet your expectations!
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Confirmed Sales Customer
Trent was great to work with. Everything went smooth.
Nicholas T.
HOUSTON
Business Response
Nicholas, your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon!
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Business Response
Hello Morgan, we're glad to hear you enjoyed your visit. We hope to see you soon!
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Confirmed Service Customer
The service was very series about my concerns. He was very good
James S.
CROSBY
Business Response
Hi James! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
They looked at my truck, and I had to keep calling to get them to tell me how much it would cost to fix. I had to get my truck towed to another dealership because of an issue they had caused on an alignment.
Matthew T.
HUFFMAN
Business Response
Hi Matthew, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 328-4377 so we can work towards a resolution.
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Business Response
Gloria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I turned my truck into Turner Chevrolet on a Friday and did not get it back until the next Tuesday, a total of 11 days. My truck was having check engine light problems and it was in limp mode. $502 later I picked my truck up and not 10 miles down the road the check engine light came back on. Also, they did not offer a loaner vehicle at all so I had to figure out a way back and forth to work without a vehicle for 11 days.
Anthony G.
HOUSTON
Business Response
Hello Anthony, we regret to hear that your experience with us was not a more positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Turner Chevrolet (281) 328-4377
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Confirmed Service Customer
David Mendez provided a very viable solution to my car’s issue. In addition, Jason Lowry kept me informed throughout the process. Gary Dobbs’ expertise and assurance of the completion of the job was appreciated.
Barbara S.
BAYTOWN
Business Response
Barbara, your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
I had two appointments on Wednesday August 30th. We had just purchased a new Tahoe and needed to get service. We schedule one for 12pm and one for 2PM My 2018 Sierra had to get a CF that you guys had recommended. First, they take my Sierra and took over an hour to service and once completed they had done the wrong service, instead of coolant flush they did a transmission flush that we had done back in February. Then we had to wait for that to be done and they had not started the other vehicle. I was there till after 4pm. This is not what I wanted to do my Wednesday afternoon. I will be considering taking my vehicles for service somewhere else. They did not offer anything in exchange of the mistake. If you have any questions, call me. ****
Juan C.
Dayton
Business Response
Hi Juan, we are disappointed to hear that you did not have a more positive experience with us at Turner Chevrolet. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 328-4377 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Service Customer
Service very fast and gentleman who helped me was fantastic love coming always taken care off
Lorraine L.
CROSBY
Business Response
Hi Lorraine, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Phyllis, thank you for taking the time to leave a review for us at Turner Chevrolet. We're happy we could meet your expectations! We hope to see you soon!
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Confirmed Service Customer
Even though we had to take two appointments and Gary staying well past closing time to meet a third party, it appears we have a fixed automobile...and that's the bottom line!
Steve C.
HUMBLE
Business Response
Hi Steve, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
If you are looking for a new vehicle, this is where you want to go.
Darryl B.
LIBERTY
Business Response
Darryl, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!