432 Reviews Found
Confirmed Service Customer
The service dept stinks. Had an appt Monday at 8:30, they didn't look at my car until Thursday at 3pm and had to order parts. When they finally had my car ready at 5:30 Friday evening. Service was very rude. I wont be bringing my car back
Stephanie M.
DAYTON
Business Response
Hello Stephanie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Turner Chevrolet (888) 371-1563
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Fred and David, had the answers to all our questions and were very knowledgeable about their products. I would recommend Turner to all my Friends we felt very Comfortable
Mitchell M.
HUFFMAN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Everyone was polite Jose helped us with our needs thanks to everyone at turner chevrolet
Donald C.
DAYTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
It was painless and far from what I expected. Purchasing a vehicle is something that I absolutely hate doing but the salesman at Turner, Chad Jones, made the entire process extremely easy and somewhat enjoyable. He seemed genuinely concerned about putting me in a vehicle that I wanted but also that I could afford. He not only explained everything throughout the process but also showed me in writing. Also, when it came down to signing the final paperwork, the finance person made the process equally pleasant. Talking to him felt like I was talking to an old friend. Kudos to Turner Chevrolet and it's team of employees. They have a customer for life.
Tina T.
LIBERTY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Carolyn Wagnone is wonderful!! So helpful in every way. She saved your business from me walking out, because of another not so pleasant employee in the maintenance drop off.
Phillip V.
HOUSTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Everything good except follow up phone calls on progress. I had to call to find out progress each time.
Douglas P.
PORTER
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Confirmed Sales Customer
we worked with Chad and he answered all my questions and made my car buying experience the best I've had yet!
Bobby M.
HUMBLE
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Confirmed Sales Customer
Fred most helpful in helping me choose the right vehicle for me
Barbara S.
WALLISVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Turner Chevrolet. Thank you so much again for your feedback! We hope you have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
Timely, professional, thorough, and courteous.
Thomas F.
HUMBLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Paid 100$ to have my tires rotated and balanced and got truck back after 2 hours and tires where out of balance so bad I could not get over 70 mph. Rear rims are mounted backwards. Took it back and they told me that’s how the rims go, steal wheel out and polished aluminum wheel on inside. Redid wheels and now smooth but rims are still backwards. Finally swapped rims right way and now guy said well I am going to need to brake tires down to rotate them because they just moved rims around and not break tire down like they should have for the 100$ that I paid for. Now that tires are on right they scratched my wheels all up from looks like they beat the old weights off with hammer and missed and hit the rim 10-18 times putting gouges in my rims! Very poor care for people’s stuff.
Shawn W.
DAYTON
Business Response
Hello Shawn, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Turner Chevrolet (888) 371-1563
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Confirmed Service Customer
Everything was great from drop off to pick up.
Anthony H.
CROSBY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They were very professional, friendly and fast.
Bruce N.
DAYTON
Business Response
Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!