206 Reviews Found
Confirmed Service Customer
Upon going for a update/recall I was under the impression that GM gave me a 1st time complimentary service to find out that I had tonpay for it
Leroy R.
houston
Business Response
Hello Leroy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Repairs were done while I waited. I was able to make an appointment. The dealership and service department treated me like a king.
John B.
HOUSTON
Business Response
Hello John, your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! If you're ever in need of more help, please let us know. Until the next time we meet, take care!
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Confirmed Service Customer
Clay communicated accurate and timely updates. Issue with speaker diagnosed and repaired.
Jon S.
LIBERTY
Business Response
Hi Jon! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
The team at Turner Chevrolet always takes care of every need we have!
Carli B.
HIGHLANDS
Business Response
Hi Carli, wee appreciate your positive review about your recent experience with us! Thank you again for choosing Turner Chevrolet and we hope to see you again.
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Confirmed Sales Customer
Very friendly and helpful throughout the entire process. TJ did a great job of keeping me informed.
Gilbert S.
BAYTOWN
Business Response
Hi Gilbert, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The experience was very nice, the seller took care of every detail so that I could have my car and the purchase was successful.
Melany N.
CROSBY
Business Response
Hi Melany, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Went very well. Just took longer than I anticipated.
Paul G.
BAYTOWN
Business Response
Hi Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Hiram, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi Roy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Fast, friendly, affordable service. Great value for the money.
Paul K.
FRIENDSWOOD
Business Response
Hi Paul, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Service Customer
I had a hard time scheduling an appointment during my available times. The online scheduling did not work. I did arrive early, but was told there was someone in front of me so it would be awhile. I knew it would possibly be a little bit because I was early. I did have an appt for 3:30. I was there over an hour. I'm not sure if this is normal for a normal oil change.
Janie L.
CROSBY
Business Response
Hi Janie, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 962-9180 so we can discuss your experience further. We look forward to hearing from you.
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Confirmed Sales Customer
David and JD were amazing! They made buying this car an amazing experience! They both went above and beyond to make the deal happen while getting me a great deal! Itļæ½ļæ½ļæ½s a blessing for sure!!
Jennifer R.
CROSBY
Business Response
Hi Jennifer, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
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Business Response
Hi Martin, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Correspondence with Mr. Petter and Marisa went well. The negative for me was the truck was in the shop for two weeks for a gearshift control module issue.
Donald M.
HOUSTON
Business Response
Hello Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi David, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
HAD MY BATTERY CHECKED EVERYTHING WAS GOOD NEEDED WIPER BLADES REPLACED.
Rhonda G.
HUMBLE
Business Response
Hi Rhonda, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi Nelda, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
I havent purchased many cars like some people. To be honest I was not looking forward to having to interact with the salesmen. They usually don't treat you well. They are pushy, don't listen to the customers needs and just rush to make a sale. My experience at Turners was the total opposite. The salesman, Martin, that I worked with was awesome. I pretty much knew when going there what I was looking for so that helped, buy Martin LISTENED to was I was wanting and did all he could to provide it. There was no attempt at upsetting like other dealership I have been told about. The finance guy Marc was also awesome. Easy to talk to and got right to the point. I would definitely recomend Turners, as a whole to anyone I no looking to get a new car.
Will S.
HUMBLE
Business Response
Hi Will, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
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Confirmed Service Customer
Very friendly and professional attitudes. I would refer anyone to Turner Chevrolet.
Jerry H.
HOUSTON
Business Response
Hi Jerry, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Normas,y when I just drop in for like change and tire rotation I am in and out in less than an hour. I decided to plan better and actually made an appointment. Took over 2 hours! No updates nothing the entire time and absolutely no explanation for why it took so long. The service manager was sympathetic and kind enough to met one of his employees run me to pick up my dog from groomers before they closed and gave me a discount. He agreed it was excessive.
Mary M.
CROSBY
Business Response
Hi Mary, we regret to hear that your experience with us was not a more positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Turner Chevrolet (281) 962-9180