The service dept stinks. Had an appt Monday at 8:30, they didn't look at my car until Thursday at 3pm and had to order parts. When they finally had my car ready at 5:30 Friday evening. Service was very rude. I wont be bringing my car back
Hello Stephanie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Turner Chevrolet (888) 371-1563
It was painless and far from what I expected. Purchasing a vehicle is something that I absolutely hate doing but the salesman at Turner, Chad Jones, made the entire process extremely easy and somewhat enjoyable. He seemed genuinely concerned about putting me in a vehicle that I wanted but also that I could afford. He not only explained everything throughout the process but also showed me in writing. Also, when it came down to signing the final paperwork, the finance person made the process equally pleasant. Talking to him felt like I was talking to an old friend. Kudos to Turner Chevrolet and it's team of employees. They have a customer for life.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
Paid 100$ to have my tires rotated and balanced and got truck back after 2 hours and tires where out of balance so bad I could not get over 70 mph. Rear rims are mounted backwards. Took it back and they told me that’s how the rims go, steal wheel out and polished aluminum wheel on inside. Redid wheels and now smooth but rims are still backwards. Finally swapped rims right way and now guy said well I am going to need to brake tires down to rotate them because they just moved rims around and not break tire down like they should have for the 100$ that I paid for. Now that tires are on right they scratched my wheels all up from looks like they beat the old weights off with hammer and missed and hit the rim 10-18 times putting gouges in my rims! Very poor care for people’s stuff.
Hello Shawn, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Turner Chevrolet (888) 371-1563
Your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!