423 Reviews Found
Confirmed Sales Customer
Friendly and respectful and treat you like family
Esequiel M.
BAYTOWN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Turner Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
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Confirmed Service Customer
Great service - communication on job was well appreciated
Albert J.
CROSBY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
love the attitude sense of humor well welcome
Maricarmen P.
HOUSTON
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Confirmed Sales Customer
The saleslady was well train and knew her stuff real well if I go back and get another car I would get her as my saleslady I would ask for DEBBIE F. Good job TURNER CHEVROLET.
Henry H.
CROSBY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
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Confirmed Sales Customer
Our seller Bryan Johnson was very upfront. Did not push extras we couldn't afford. Always made us feel comfortable with the buying process. He answered a million questions with patience and broke down everything that came with our new vehicle. It was a great experience.
Ian S.
BAYTOWN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I was treated great. Sales staff was able to answer all my questions.
Curtis R.
BAYTOWN
Business Response
Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Mrs Debbie and her coworkers were very nice and helpful they tried everything they could to get us in a 2018 Chevy Silverado and w Gods help we got our truck
Esequiel M.
BAYTOWN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Turner Chevrolet. We sincerely value your business and look forward to your next visit!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!
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Confirmed Service Customer
After purchasing the truck the very next day the check engine light came on. My husband called his salesman to let them know. They did not have time to look at it until the weekend. After they found the problem they said we would have to pay for half the repair. After much going back and forth we finally settled on parts. What we would have done is brought the truck back within the 3 business days. We did not choose this option assuming that we would not have to pay since it was the day after we bought it. The service tech argued with the salesman and my husband about having to pay for this. Good customer service would have been for you to repair the truck for free.
Nancy B.
CROSBY
Business Response
Thank you for your feedback, Nancy. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 371-1563 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Everyone was very friendly and helpful. We went and looked at new trucks while we waited and explained to your Salesman, Bryan that we were just looking that it would be awhile before we would be purchasing. He still took lots of time answering all our questions and even took the time and pointed out different options on the different models of trucks we were looking at. We were very pleased with the young lady that helped us in Service (sorry forgot her name), she went out of her way to make our wait as short as possible which was greatly appreciated since we had our kids with us.
William M.
HUFFMAN
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Turner Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Turner Chevrolet. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Very friendly in every department. Debbie sold me my Sonic & is so cordial when I'm waiting for my car. Could not be more pleased !! Excellent dealership
Judith P.
HOUSTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, we are glad we could help! Thank you again for choosing Turner Chevrolet and we hope to see you again.
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Confirmed Service Customer
Scheduling the appointment was easy. I brought it in early in the am. They did the service and actually finished sooner than I expected. Got a phone call, vehicle was ready. They had it waiting on me, gave me feed back on my vehicle. No hidden surprises. That's 2 home runs. 1st Buying from Turner Chevrolet. 2nd using your service department. You're doing things the right way. Its all good.
William H.
CROSBY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Got in really quick the service people were really nice and friendly
David F.
CHANNELVIEW
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!