472 Reviews Found
Confirmed Service Customer
Took my truck in for a Loud squealing noise .. they called me over two wks later to say it was ready . Picked it up had it for about 30 mins and the squealing noise I took it in for was still there . They fixed something that I didn’t even take it in for instead of fixing the real reason it was there
Heather P.
Houston
Business Response
Hi Heather, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (281) 328-4377 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hello Glen, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I've always received excellent customer experience with the service department.
Sylvia S.
HOUSTON
Business Response
Hello Sylvia, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Eddie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hello Roy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Everybody was very informative and helpful. And everything was taken care of very quick.
Yvette R.
CHANNELVIEW
Business Response
Hi Yvette, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I brought my car in for an oil change I waited on it. Only took them about an hour to an hour and a half to do it. Reasonable price.
Bradley S.
Crosby
Business Response
Hi Bradley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great service was provided as always from Turner Chevolet
Elbert D.
BAYTOWN
Business Response
Hello Elbert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello Timothy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Paul, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello Katherine, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Fast service. And all personal are great. They take the time to listen whether you are explaining a problem or telling them what your expectations are for a vehicle you are shopping for . They are not only my dealership they are my family !
Deborah M.
HIGHLANDS
Business Response
Hi Deborah, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello Wilma, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Debra Fannin, @ Turner Chevrolet, is the ABSOLUTE best! We had been waiting for our Traverse for several weeks, just when we thought it would never get shipped we got the call! Our Traverse arrived at the dealership Monday afternoon. As soon as it was taken off of the truck, she contacted my husband and asked if we wanted to come and see it then or wait for another day. Debbie was off that day but she came up to the dealership and met us. We took it for a drive, went back and signed papers! Thank you Debbie for always taking care of us and our family and friends! There is no other dealership for us but Turner Chevrolet!! Shelia and Shayne Haaga
Shelia H.
SANTA FE
Business Response
Hi Shelia, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I was in Louisiana helping my mom with her hurricane damaged house and called tTurner to see if they could change my oil and do my 45000 mile service on a Saturday. Without hesitation they said bring it in. Customer service at its finest. Was in at 8 out by 9:30 heading back to La. Drove 400 miles each way was well worth it.
Michael G.
HUFFMAN
Business Response
Hi Michael, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I had a 9:00 a.m. appointment for a tire recall. It was 12:30 p.m. before my car was ready. Not sure what really happened, but they said my paper work got misplaced. It cost me an entire morning of my time. None the less, I was less than happy about the matter. There is not a lot to do at a dealership for 3 1/2 hours
Ellen F.
BAYTOWN
Business Response
Hi Ellen, we're disappointed to hear of the negative experience you had at our location. Our manager would like to speak with you more regarding this matter. Please reach out to us at (281) 328-4377. We look forward to hearing from you.
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Confirmed Sales Customer
Everything was wonderful. It is like buying from family!
David M.
BAYTOWN
Business Response
Hi David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Turner Chevrolet goes above and beyond for their customers. I appreciate them for all they do, especially the Service Manager Gary.
Karina M.
CROSBY
Business Response
Hi Karina, thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
First class customer service in a small country town. Can���t beat it
Christopher B.
BAYTOWN
Business Response
Hi Christopher, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!