We're very sorry for any miscommunication over this, Luis. We've reached out to you with details, and we're happy to hear everything's been resolved for you. Please don't hesitate to give us a call with any concerns you might have.
Nathan was my service attendant was just wonderful. It took no time to service my car and I was headed back home. It was a nice clean pretty store. I was impressed and will come back for further services.
While we are very sorry this happened, we're happy you brought it to our attention, Odelia. It is our main goal to make sure our guests are taken care of in a timely manner. These surveys provide us with valuable insight to find out what's working and what could be improved upon. If you have any further concerns, please reach out to us at your earliest convenience.