It was overall a good experience. I found the same truck in Frisco for $3,000 cheaper, so that was a bummer, considering Turner wouldn't go down on their price. So good service, everyone was nice, but I would trade that for less price.
People were very friendly and helpful. There was no pressure. They took their time to answer all questions. It was a pleasure dealing with Turner Chevrolet. The General Manager, Sales Representative, and Finance Representative treated us like family.
I called the day before my visit and all of my questions were answered professionally. When I arrived the service advisor meet me and offered me coffee. I waited on the car and they were quick but through.
Set the appointment up online and when I arrived they took my vehicle straight back. I was given choice of waiting or coming back and advised that I could wait in the waiting area where they was coffee or water if I preferred.In less than a half hour my vehicle was ready...Fast and very friendly !!
I took my truck in for an oil change at a 9:00 am appointment and to replace the driver mirror. It took over 3 hours to complete this task. I was later told there was only one tech that could change oil on Saturdays, not a good ideal. My Saturday was half wasted waiting on my truck. Need more people!!
Mark Anthony made the buying experience easy, and stress-free. He made recommendations based on my needs, and explained everything in a clear and concise manner. It was truly a pleasure getting to work with him. I will definitely come back.
Patric Ammons at Turner Chevrolet in Crosby Texas is an awesome Sales professional, we bought two custom vehicles from him this month. I will refer all my friends to him also. David Mendez is running a top level dealership there.